"I was a month away from having my second baby when I heard about the fourth trimester package Dr. Chan was offering. I signed on immediately because this was the type of care and support I so desperately needed but didn’t have with my first.
I struggled so much after my first was born. As a first time mom, I was overwhelmed by anxiety to take care of a newborn with reflux who hardly slept without being held and rocked. Breastfeeding was difficult and painful due to a tongue tie and neck tension. I dreaded getting myself and baby to the newborn appointments because he always cried nonstop from being hungry and overtired.
The fact that Dr. Chan offers in-home newborn wellness checks and lactation consultation makes it worth every penny to me. But after an 1.5hr first visit, I quickly realized I was getting way more than I expected. She did the routine checks on baby as well as for tongue and lip ties. She checked my C-section incision and helped me relieve engorgement and practice proper latch. But most of all, we just chatted, at a leisurely pace, on everything I was wondering and was concerned about while my baby nursed then napped peacefully in his crib nearby. She also answered the millions of questions asked by my toddler, and even read a story to him before leaving. It was more like a visit from a supportive and knowledgeable friend than a doctor’s visit.
In between appointments, she was always reachable via text and email to answer any new questions that popped up. She is the ONLY doctor I’ve had who directly communicates with the patient and often responds within minutes! We all know when we are concerned about our tiny babies every minute is stressful, so it was extremely reassuring knowing she was only a text message away.
To anyone on the fence or even just curious about Dr. Chan and the Fourth Trimester Package, just know you will not regret it! It’s convenient, stress-free, and personal. This is hands down the best newborn care and postpartum support you will get in Houston."
Claire A.